Your package should arrive in 3-5 business days. If you don’t receive it within 10 business days, please reach out to Info@ollabella.com
We use UPS, USPS and FedEx
Wait 24 hours to receive the confirmation, then send an email to Info@ollabella.com
RETURNS
Customers can return items within 30 days of receiving the tool. Please reach out to Info@ollabella.com to make a return.
Items delivered to you in the last 30 days, in perfect condition and in their original packaging
Damaged or Defective Items, Free items, any item marked as final sale or orders that have a Free Item Promotional Code- the entire order is final sale and cannot be Returned or Exchanged
Pack your items carefully back to their original packaging. Contact Customer Service at info@ollabella.com for step by step instructions. All return shipping labels are to be provided by customer.
Please send an email to our customer service team at Info@ollabella.com and they will be able to assist you.
Please send an email to Info@ollabella.com to get in touch with our customer service team.
You should expect a response in 1-2 business days after sending your email.
The warranty covers Manufacturer Defects only. It does not cover damages due to misuse or improper care of device. This warranty is only available in the continental United States. **The warranty does not cover online purchases from other sellers. Limited warranty.
We recommend setting up an account, so you are able to easily make any changes to your order and stay in the loop for deals and promotions.
If you are a Wholesaler, please set up an account to place an order or contact Info@ollabella.com
EXTRA
Yes. We offer deals and discounts, make sure to Sign up to our email list to receive the latest news and offers!
Styling tools made of titanium are extremely powerful. They heat up fast, and their high heat is often enough to tame the unruliest of tresses with one pass. Ceramic Plates are known for emitting negative ions leaving the hair smooth and shiny.