Olla Bella Professional styling tools are produced to the highest quality, and will provide you with reliable service when used according to the instructions. All of our Professional Styling tools have been thoroughly tested before leaving the factory. In the unlikely event of defects caused by faulty material or workmanship, Olla Bella offers a limited lifetime warranty from the date of purchase. All of our hair appliances are backed by a limited lifetime manufacturer’s warranty.
To receive your Limited Lifetime Warranty, please fill out our warranty form, within 90 days of purchase.
Limited Lifetime Warranty
Limited Lifetime Warranty commences from Date of registration. Product must be registered within 90 days from date of purchase. This warranty covers Manufacturer Defects only and not damage due to misuse or improper care of device. This warranty is only available in the continental United States.
Guarantee & Warranty
Olla Bella tools are manufactured to the highest standards and will provide you with superior performance when used in accordance with the manual instructions. The device is guaranteed against defective materials or workmanship for a lifetime. It also insures you a timely response to your warranty requests.
We cannot guarantee the quality of products sold by unauthorized dealers. Purchasing products from Internet sites not legitimately representing Olla Bella forfeits the warranty.
- Product must be registered within 90 days to validate warranty.
- Please keep a dated receipt as proof-of-purchase. The date of sale and the seller’s stamp is required for the validity of the warranty.
- Warranty does not apply to devices showing abuse, damage, or to our judgment are not defective.
- Warranty is not valid if damage has been caused to the product being dropped or if repair has been attempted by any unauthorized person.
- In the unlikely event that the product is found defective, please submit your warranty claim to our customer service team email address Info@ollabella.com
- Our customer service team will review the information you have provided and will get back to you with further instructions with 14 days.
- If the warranty claim is approved, you will need to provide payment of $24.95 for shipping and processing and you will receive a replacement within 15 business days.
Our goal is to make sure that you are completely satisfied with your purchase and we are here to assist you in any way we can.